Terms of service

This website is operated by JW3 Ltd trading as Living Lux UK.
Throughout the site, “we”, “us”, and “our” refer to Living Lux UK.

By accessing our website or placing an order, you agree to these Terms of Service and all related policies, including our Privacy Policy and Returns Policy.

If you do not agree, do not use this website.

About Us

Living Lux UK is a trading name of JW3 Ltd.

Registered address:
Digital Media Centre, County Way, Barnsley S70 2JW

Email: info@livinglux.co.uk

Phone: 0330 043 4755

Use of This Website

You must be at least 18 years old to place an order.

You agree not to:

  • Use the website for unlawful purposes
  • Interfere with site security or functionality
  • Submit false or misleading information

We may suspend or refuse service if these terms are breached.

Products and Orders

All products are sold online only.

We operate as a dropshipping retailer.
Products are shipped directly from our suppliers.

We reserve the right to:

  • Limit quantities
  • Refuse or cancel orders
  • Withdraw products at any time

If an order is cancelled, you will be refunded in full.

Pricing and Availability

Prices may change at any time.

Product availability is not guaranteed and may change without notice.

We take reasonable care to ensure product descriptions and images are accurate, but minor variations may occur.

Payments

All payments are processed securely by third-party payment providers.

We do not store full payment card details.

You agree to provide accurate billing and contact information.

Delivery and Returns

Delivery times are estimates and may vary depending on supplier location.

Returns and refunds are governed by our Returns and Refunds Policy, which forms part of these Terms.

Nothing in these terms affects your statutory consumer rights.

Intellectual Property

All content on this site is owned by or licensed to Living Lux UK.

You may not copy, reproduce, or distribute content without written permission.

Third-Party Services and Links

We are not responsible for third-party websites, tools, or services linked from our site.

Use of third-party services is at your own risk.

User Content

If you submit reviews or feedback:

  • You grant us the right to display and use it
  • You confirm it is accurate and lawful

We may remove content that breaches these terms.

Limitation of Liability

We do not exclude liability where it would be unlawful to do so.

To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of this website or our products.

Termination

We may suspend or terminate access to the site if these terms are breached.

Any obligations incurred before termination will continue to apply.

Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these Terms at any time.

Continued use of the website means you accept the updated terms.

Contact

Questions about these Terms should be sent to:

Email: info@livinglux.co.uk

Phone: 0330 043 4755

Last updated: January 2026